Nowadays, hotels store massive amounts of data. Every hospitality brand needs to take steps to protect itself from hackers. Hotels have customer sensitive information such as credit cards and email addresses or personnel information such as employee Social Security numbers and other details.
Here the hospitality security tips you need to follow
- PCI Compliance and GDPR
For many companies in the hospitality business, PCI compliance is required. You just can’t expect your visitors to give you their private information without safety assurance.
GDPR, or The General Data Protection Regulation is essentially a law that addresses data privacy and protection everybody that resides in a country that’s a member of the European Union. Essentially, it regulates any type of private data that is exported out of the EU.
Every internal and external account must be properly encrypted. Unfortunately, encryption can be hacked too, but encrypted network devices can’t be breached as easily as those without any level of security at all.
- Building a cyber security culture
Today a hotel Wi-Fi is public access network and employee computers allowing access into this cloud database all those factors higher the worries about cyber security in the hospitality sector. In spite of security measures in place, the hotel network may continue to be vulnerable. The only reliable way to stop cyber attacks at the beginning is a holistic strategy that includes both trustworthy technology and cyber security awareness. Ensure all your workers are trained to utilize hotel software and the web in a secure and responsible way.
- Reliable software
If your guest information is being saved on the cloud, there is not much you can do about keeping it secure by yourself. Each reputable hospitality software company that provides cloud-based hotel PMS solutions provide 24/7 technical assistance and also perform routine software maintenance for your benefit.
These firms are maintenance and safety specialists. But you should keep an open dialogue with their technical assistance, remain informed about their detection and prevention services.
Cyber security awareness is the key to protection.