Your Hotel Might Be Attacked

Get to know the 3 most frequently happening cyber risks for hotel

Hospitality continues to be vulnerable to cyber-attacks. Cyber thieves aim to enrich themself on stolen personal data by selling them on the black market.

38% increase in the number of data breaches for the past year

These samples illuminate the three top cyber risks for hospitality and can help demonstrate what can happen to a company as a result of these vulnerabilities.


Human Error

$1.5 M average post-breach cost caused by human

Use of weak passwords

Creating weak passwords can allow hackers to simply access accounts by guessing or using brute-force attacks. A shared password is also a huge risk, as you just don’t know who else it will be shared with, staff-mates with malicious intentions included. Also, if one password is used by employees across multiple accounts, all the accounts risk being breached, in case one of them is accessed by attackers.

Careless handle sensitive data

Employees deal with large amounts of data on an everyday basis. Incorrect typing of the recipient’s email address or attaching the wrong file to the email could mean that the hotel’s sensitive information arrives in the wrong hands. Accidentally deleting essential files with sensitive data or security information also may be a reason for troubles

Uncontrolled data access

Unlimited data access may result in unauthorized system changes, as the employees may want to make their job easier or speed up the data system. Such changes may block the normal operation of the hotel.

Lack of cybersecurity knowledge

Most employees put their work in the first place and don’t show too much care about security procedures. But employees that aren’t trained about major cybersecurity rules can cause a real security crisis in your hotel.



$3,5 M average total cost to remediate a breach caused by phishing

Emails & new hotel cyber risks

Cybercriminals become more and more creative when sending wicked emails. These emails often aren’t filtered as spam and can act as a threat to your cybersecurity, while links can lead to fake websites and attachments that may contain malicious scripts. Hackers and blackmailers pretend to be email or tax refund services to get access to users’ email accounts. Additionally, they used Google cloud-based data storage to hide their criminal content, while links from such legitimate domains are seen as accurate by both users and spam filters.



$3,7 M average business loss cost caused by a hacker

Cyber Risks for Hotel

Hotels are prime targets for hackers, not only do they possess credit card details but also an overload of guest data like passport details, emails, home addresses and more. Firstly, the financial impact can be a huge fine. Secondly, there is the chance of reputational damage, which is much greater, because negative comments can be shared through social media very fast. It is impossible to put a specific number on the financial implications a loss of reputation can cause.

Millennials believe they are most vulnerable to a cybersecurity breach when staying at a traditional hotel rather than when booking with Airbnb.

Action plan: Don’t wait for the next attack

The only way to reduce risks in cyber security is to use a complex strategy for preventing insider threats and enhancing your cyber security. In an era where privacy is fast becoming crucial for every business, ensuring that data is protected is the top priority.